Training Services

At the core of CMDI are its training programs. These programs are designed to develop and improve the current skills and practices of both CARD MRI’s members and staff. Some training programs also offer teachings on business and life skills topics. CMDI also offers exposure programs for external groups.

NEED-BASED TRAINING COURSES

Training_Service

Core Courses

These are the training programs specialized for training and preparation for CARD MRI staff. Each program is designed to cater to the specific position for an efficient learning session. Courses are under this are the following:

  • Account Officer Ready-To-Go
  • Unit Manager/ Area Manager Ready-To-Go
  • Regional Head Ready-To-Go
  • Claims Processor Ready-To-Go
  • Insurance Processor Ready-To-Go
  • Bookkeeper Ready-To-Go
  • Credit with Education Training of Trainers
  • Refresher Courses
Enhancement Courses

These courses equip the CARD staff with supplementary knowledge that would aid them in the conduct of their work. Programs conducted by CMDI are as follows:

  • Customer Care Service (with Personality Development Component)
  • Personality Development
  • Micro-Insurance for Professionals
  • Learning Facilitation Skills
  • Bridging Leadership
  • Hold-Up and Robbery Risk Management
  • Signature Verification
  • Paralegal Training
  • Early Fraud Detection
  • Basic Banking
  • Computer Literacy
  • Business Letter and Memo Writing
  • Client Relations and Management
  • Risk and Legal Aspects
  • Effective Staff and Management
BUSINESS, HEALTH, AND LIFE SKILLS TRAINING AND LOCAL STUDY TOUR FOR CARD MEMBERS

Exposure

Keeping in mind that learning occurs in various avenues, CMDI also offers other ways of learning such as the Credit with Education (15-minute Pictorial Learning Conversations conducted during Center meetings) and the Lakbay Aral or Learning Journey (exposure visit to different historic spots, CARD units or offices, as well as successful CARD members). These avenues of learning provide also give them a chance to immerse with the clients of CARD, giving them a more concrete idea of the undertakings of the Institution.

TRAINING AND EXPOSURE ON MICROFINANCE AND COMMUNITY DEVELOPMENT FOR EXTERNAL ORGANIZATIONS
External

CARD recognizes that in order to achieve its primary goal of poverty eradication, it must partner and link with other organization. Part of this is to educate other Microfinance institutions, organizations, and groups on the CARD methodology and principles.

Through CMDI, the following training and exposure visits to such external organizations are done:

  • Microfinance Management
  • Microinsurance
  • Transformation of NGO to Bank
  • Transition from GROUP to INDIVIDUAL lending (ASA method)
  • Social Performance Management
  • Integrated Financial and Non-Financial Services
  • Internal Auditing and Financial Control
  • Training of Trainers on Micro-enterprise Management
  • Leadership of Trainers on Micro-enterprise Management
  • Leadership and Governance for Center Leaders
  • Study Tours and Exposure Visits

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